Faveo HELPDESK for ResellerClub – Lite Edition
Buy for 50$ | Click for demo
Software application Version: PHP 5.5
Last Update: 10 February 17
Software Structure: Laravel
Suitable Browsers: IE11, Opera, Safari, Chrome, Firefox
High Resolution: No
Tags: ticket based support system, assistance desk software application, support, Reseller Club, LogicBoxes, Resellerclub, helpdesk
Created: 7 October 15
: 7 October 15
The word Faveo comes from Latin which means to be beneficial. Which genuinely highlights vision, scope along with the capability of the item that Faveo is. It’s especially developed to cater the requirements of Reseller Club resellers, encouraging them with state of art, ticket based support system.
Detailed video clip guide to be uploaded soon.
Reseller Club Assimilation:
Customer visit via store front email address, Obtain individual order information in the ticket
Installer: Easy to utilize detailed installer, very easy to mount this application
Breakthrough Helpdesk: It’s a basic, yet full promised help desk system with e-mail combination & & several even more attributes
Ticketing Management Faveo ticketing management system helps you to take care of tickets and also questions effectively and also successfully
Concern Administration Faveo comes filled with integrated time-assigned top priority ticket resolution and assistance system
Abundant Text HTML editor Faveo comes with Rich HTML text editor and also permit to respond to ticket in rich HTML text
Car Reply Faveo comes car reply system for every single ticket elevated as well as reply
Client Website Faveo includes client site to track ticket status and also gain access to data base
Records Faveo lets you preserve stable and comprehensive record of all the tickets that have actually been handled and resolved
Collaborators Faveo supports adding numerous partners to a ticket
Assign Tickets Faveo allows task of tickets to specific agent as well as divisions
Interior Notes Faveo allows you keep inner notes for each and every ticket for simple collaboration between the team
Tinned Responses Faveo includes ability to specify theme message for a lot of usual questions to save time
Plugin Administration Component Faveo allows you to submit plugins.
Understanding BaseThis version has actually in developed data base.
Form Contractor Faveo giving option to create personalized kinds.
Version 1.0 u2022 October 5, 2015
+ First Release
Variation 22.214.171.124 u2022 December 28, 2015
+ Included Knowledge base
+ Added Form Home builder
+ Added Plugin Administration Module
Variation 126.96.36.199 u2022 April 25, 2016
+ Ticket Merge
+ Adjustment ticket proprietor
Variation 1.9.3 u2022 February 8, 2017
+ Breakthrough individual module
+ One command for all cron jobs
+ Added System report
+ Customized LINK redircetion and SSL assistance in URL
+ Socail login
+ Due today tickets
+ Personalized kinds update
+ Dynamic top priority settings
+ Email non required
+ Laravle lines and also logs
+ Add-on documents storage space option
+ Personalized filter and search choice in individuals table
+ Ticket listing table optimization
+ Question optimization in admin/agent designs for rapid processing
+ Email attachment/inline picture related pests
+ Repaired top priority as well as auto task while producing ticket form cleint panel
+ Fixed typos in english language translation
+ Fixed counts of tickets of every categroy
Web link: http://www.demoladybird.com/rc
Click on this link to watch video clip documentation concerning how you can use this plugin as well as to comprehend its abilities https://www.youtube.com/channel/UC-eqh-h241b1janp6sU7Iiw
Please feel totally free to obtain in contact with us with the kind right here for any kind of questions.
All registered trademarks come from their corresponding owners.
Reseller Club, are hallmarks of Directi., registered in the India, UNITED STATE as well as various other nations.
This Application is 3rd party application made by Ladybird Internet Remedy Pvt Ltd as well as is not had or made by Reseller Club. This Application will not work without proper Account & & API from Reseller Club.